Overview
Aloy is the customer workspace for B2B teams.
It brings support, success, and account intelligence into one place, built around accounts, not tickets. Most customer teams run post-sales out of a patchwork: a sales CRM with a few extra tabs, a help desk built for B2C-style tickets, and a Notion doc for health that nobody opened this quarter. Aloy replaces that. The account is the unit of work, and every conversation, issue, and signal traces back to it. B2B customer communication has moved. The important conversations happen in shared Slack and Microsoft Teams channels now, rather than in a ticketing portal. Aloy is built for how teams actually talk to their customers, so the conversation and the account stay together. That's also what makes its health scores real: they're grounded in what customers actually say. Aloy is built for mid-market and scaling B2B teams who want to run support and success in one system, without enterprise-tax pricing or a six-month setup.
- Customer support
- DPA available
Trust
Vendor-provided details with clear sources for buyer review
Compared with
- Zendesk
- Intercom
- Pylon
- Superchat
- Hubspot Service Hub

